Privacy 
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Your California Privacy Rights

I. About Privacy (effective August 10, 2006)

Your privacy is important to General Motors Corporation (GM), as is your trust in GM products and services. We want you to know that the information you share with us will be treated with care.

GM's Privacy Statement for U.S. Consumers lets you know how we handle personally identifiable information you share with GM through gm.com and certain other GM web sites (e.g., GMGoodwrench.com or Chevrolet.com); at events; on Business Reply Cards (BRCs) and sweepstakes entries; and through our customer call centers. It also applies to information about you and your vehicle we obtain from GM affiliates, GM dealers, GM licensees for consumer merchandise, GM credit card bank partners, and other sources such as those that provide lists of potential vehicle purchasers, current owners or potential cardholders. We have also included answers to frequently asked questions about features of GM vehicles that record and transmit data regarding vehicle functions. Some GM web sites have supplemental information on privacy, and others have their own privacy statements, which may be accessed at those web sites. (Click for details on the Scope of the Statement).

The information you share with us may be used by GM, our affiliates, our licensees, and dealers. It may be used by our suppliers exclusively to provide services for GM, and by our business partners to conduct joint marketing programs with GM. We will not share your personal information with third parties other than these, or with any third party for their independent use without your permission.

For more information, please read GM's Privacy Statement for U.S. Consumers. For Frequently Asked Questions about privacy, please click here.

II. GM's Privacy Statement for U.S. Consumers ("Privacy Statement")

      Table of Contents

Scope
This Privacy Statement explains how we handle personal information you share with GM businesses in the United States. We may obtain this information through GM vehicle-related consumer web sites (see table below); at events; on Business Reply Cards (BRCs) and sweepstakes entry forms; and through our customer call centers. It also applies to information about you and your vehicle GM obtains from GM affiliates, GM dealers, GM licensees for consumer merchandise, and other sources such as companies that provide lists of potential vehicle purchasers, current owners or cardholders.

GM businesses covered by this Privacy Statement include:

 Chevrolet  Buick
 GMC  Cadillac
 HUMMER  Pontiac
 ACDelco  Oldsmobile
 GMGoodwrench  Saturn
 Saab  GM Cardmember Services
 Certified Used Vehicles  Cadillac Certified Pre-Owned
 GM Family First  GM Supplier Discount

GM.com
U.S. Automotive and Credit Card consumer pages on gm.com are covered by this Privacy Statement. The Education pages of GMability at gm.com have their own privacy statements that address the pages of the web site directed at children. The Careers and Retiree Information sections of gm.com are not consumer sites and are not covered by this Privacy Statement. Any commercial sites, or sites related to fleet vehicles, are not included in this scope.

Other GM web sites and business units
To provide services, some GM consumer web sites may request additional information or provide services not covered under this general statement. Please click on the links listed below to view the supplemental privacy information that should be read together with this Privacy Statement.

     
  • GM Vehicle Showroom
  • My GMLink
  • Investor Information
  • Saturn
  • Saab
  • GM Cardmember Services
  • Vehicle Purchase Programs
  • GM Family First
  • GM Supplier Discount

    • Certain other GM, or GM-related, consumer web sites and services have their own privacy statements that can be viewed on their sites. These include OnStar and the GMAC family of businesses (GMACFS.com,GMACrelocation.com, GMACMortgage.com, GMACCF.com, GMACCM.com, GMACinsurance.com, GMACrealestate.com, GMACpolicy.com, GMACre.com, GMACbank.com) and XM Radio. For answers to questions regarding data recording devices and radio frequency identification devices (RFID) used in GM vehicles, see Frequently Asked Questions.

    Information Collection

    GM may obtain information about you and your vehicle in a number of ways: For example, our web sites, Business Reply Cards, sweepstakes entries, test drive incentive applications, surveys, vehicle sales records, and other public sources. While you may use GM's web sites to learn about our products and services without disclosing any information about you or your vehicle, we may ask you to provide us with personal information including:
        -   contact information (name, address, city, state and zip code, email address, and telephone number)
        -   vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer, date of purchase or lease, etc.)
        -   demographic information (age range, marital status, household composition, etc.)
        -   non-credit related marketing profile information (when you plan to purchase or lease; the vehicle in which you're interested, etc.)
        -   relationships you have with GM not related to your vehicle (i.e., GM Card or OnStar)

    Business Reply Cards and sweepstakes entries you complete at an event or in response to a marketing mailing we send may also ask you to answer some of these same questions so we can tailor what we send to you to your specific interests.

    In addition, our GM affiliates, GM dealers, GM merchandise licensees, and other sources such as those that provide lists of potential vehicle purchasers or current owners may give the information they have regarding you or your vehicle to us so that we may serve your needs better.

    Uses
    Information about you or your vehicle may be used to respond to your requests for product brochures, to customize and improve communication content, or for marketing or product research. It may also be used to provide you with helpful offers and information on GM products and services.

    We may share information about you and your vehicle within GM, with our affiliates, and with our dealers. GM may also share personal information collected (such as name, mailing address and email address) with our suppliers for the exclusive purpose of providing services for us (for example, mailing information in response to your request for a vehicle brochure) and with our business partners to conduct joint marketing programs with GM. Information regarding your GM Card will not be shared with GM dealers.

    GM will not share information about you or your vehicle with any third party for their independent use without your permission. We will not sell your information to any company.

    You may choose to forward information from one of our web sites or emails to another person. Email addresses submitted to our E-card or other Forward to a Friend program, will not be captured for later use in marketing unless that person consents.

    We may disclose information about you or your vehicle as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.

    Cookies and Other Tracking Devices
    We may use cookies and other tracking devices on our web sites. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits, or locating a nearby dealer. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.

    We may use third parties to serve GM advertisements on other web sites. In serving GM advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other web sites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you.

    You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

    Outside Links
    This site may contain links to third party sites not controlled by GM or covered by this privacy statement, such as those belonging to GM dealers, GM licensees, or independent product review sites. We recommend that you check the privacy statement of other sites you visit before providing any personal information. Generally we will tell you as you leave our site that another site's privacy statement applies to any data you share on that site.

    Information Security
    GM recognizes the importance of safeguarding consumer personal information in GM's possession from theft, inappropriate use, or improper distribution. GM has security policies and procedures appropriate to the level of confidentiality of that data. Our suppliers have signed agreements to protect and use your data according to our requirements. It should, however, be recognized that no company can perfectly protect personal information.

    Privacy Inquiries
    If you have concerns or questions regarding GM's consumer privacy practices, please refer to the frequently asked questions that follow, or you may contact us at 1-866-MYPRIVACY (1-866-697-7482). California residents click for more information on Your California Privacy Rights.

    Changes
    We retain the right to change this Privacy Statement. We will post changes to this page in a timely manner.

    This statement is effective as of 8/10/2006.

    Supplemental Privacy Information
    This information supplements the information provided in the GM Privacy Statement for U.S. Consumers.

    GM Vehicle Showroom  
      Choice and Updating Information - GM Vehicle Showroom users may correct their contact information provided during a visit to GM Vehicle Showroom (name, zip code, email address, and phone number) by calling GM at 1-800-462-8976. These updates will only be made in the GM Vehicle Showroom system.
    My GMLink  
      Personal Information Collection and Sharing - Personal information, such as vehicle insurance information, is also requested in a section of My GMLink called Vehicle Reference Card. The Vehicle Reference Card is provided solely for your convenience, and its use is optional. Vehicle Reference Card information will not be shared within GM or with GM dealers.

    Correcting Your Information - You may correct your contact information (Name, Address, Phone number, and email address) through your profile on My GMLink at https://www.mygmlink.com/main/US/en/gm/myprofile, by sending an email to mygmlink@gm.com, or by calling us at 1-866-MYGMLINK. These corrections will only affect your MyGMLink profile.

    Privacy Inquiries - If you have a concern about the privacy practices of the MyGMLink.com web site, please contact us by sending an email to mygmlink@gm.com or by calling us at 1-866-MYGMLINK.
    Investor Information  
      Collection - On the Investor Information website we may collect name, address, phone number, and email address. GM may also receive personal information you provide to GM Stockholder Services through email, written communications, or telephone calls, and from our stock transfer agent, such as account information.

    Uses - This personal information may be used for providing you information you have requested. We may share this personal information with suppliers for the purpose of providing the services you request and to provide services for GM. We may also share your information with GM affiliates to provide you with information about GM products and services. GM will not share your personal information with other third parties for their independent use. We may disclose your personal information as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.

    Choice and Updating Information - Stockholders wishing to update information with GM´s stock transfer agent or their own stockbrokers should contact those parties directly. Opt-outs from GM marketing communications will not affect communications sent on or by or on behalf of GM’s stock transfer agent or stockholders.

    Privacy Inquiries - For inquiries about how the information you submit to the Investor Information portion of the site or to GM Stockholder Services is handled, please call 313-667-1432.
    Saturn  
      Personal Information Collection - We may request personal information at certain points during your visit to Saturn's Web sites. In addition to the information described in the Personal Information section above, this information may include vehicle service information; information regarding when you plan to purchase a new vehicle; your opinions for certain polls; and stories about your Saturn. Providing any information on Saturn's Web sites is optional. In our E-card service, we ask for the email addresses of your friends to send E-cards - email addresses submitted to this service will be used ONLY for sending the E-cards.

    Correcting Your Information - You may correct the contact information (name, address, phone number, and email address) you provide on the Saturn Web site by using My Profile. These updates will only affect your data at the Saturn web site or call center database.

    Privacy Inquiries - If you have a question or concern about the privacy practices of the Saturn.com Web site, please contact us by sending an email from the Contact Us page or by writing to us at: Saturn Privacy, 100 Saturn Parkway, MD 371-999-S24, Spring Hill, TN 37174.
    GM Cardmember Services  
      Correcting Your Information - You may correct your contact information (name, address, phone number and email address) by logging into gmcard.com, gmflexcard.com, gmextendedfamily.com or gmbusinesscard.com and going to the "Account" or "Online Banking" portion of the web site. You can also call the Customer Center respective to your Account.

    GM Card 800-771-7363
    GM Flexible Earnings Card 800-388-9107
    GM Extended Family Card 800-419-6698
    GM Business Card 800-446-5347

    You may change your GM Vehicle Preferences and email address by logging into the "Earnings" portion of the site and clicking on "GM Vehicle Preferences" or "GM Profile".

    Correcting Your Information - You may correct the contact information (name, address, phone number, and email address) you provide on the GM Cardmember Services Web site by using My Profile.

    Privacy Inquiries - If you have a question or concern about the privacy practices of the GM Cardmember Services Web site, please contact us by sending an email from the Contact Us page or by writing to us at: GM Cardmember Services, 100 Renaissance Center, 482-A00-MAR, Detroit, MI 48265.
    GM Family First  
      This Supplemental Privacy Information explains how we handle personally identifiable information you share with GM through the GM Family First website (gmfamilyfirst.com), and through our customer call centers. It also applies to personal information GM obtains for marketing purposes from GM Dealers and other sources for use in the Family First program.

    Personal Information Collection - You may use the GM Family First website to learn about our products and services without disclosing any personal information. We may ask you to provide us with personal information to verify your eligibility for access to the website or for participation in the vehicle purchase program. Information that may be requested on the GM Family First website or at the call center includes: contact information, such as name, email address, and telephone number; website eligibility verification information, including the last four digits of your Social Security number; and purchase verification information, including birth date, and last four digits of the purchaser’s Social Security number. If you are requesting product information, you may be asked to provide information regarding your vehicle purchase plans, and other household information.

    Uses - Personal information about you may be used to respond to your requests for information; to verify your identity for access to the GM Family First website and redemption of purchase authorization numbers; to customize and improve communication content; or for marketing research. It may also be used for providing you with helpful offers and information on GM products and services.

    Personal information you supply about a participant in the employee vehicle purchase program is used only to verify eligibility for and redemption of purchase authorization numbers.

    Information Security - Account information is encrypted when submitted on the GM Family First website.

    Correcting Your Information and Privacy Inquiries - If you would like to correct your personal information or if you have concerns or questions regarding GM´s privacy practices relating only to the GM Family First website, you may contact us by phone at 1-800-235-4646.
    GM Supplier Discount  
      This Supplemental Privacy Information explains how we handle personally identifiable information you share with GM through the GM Supplier Discount website (gmsupplierdiscount.com) and through our customer call centers.

    Personal Information Collection and Use - We may ask you to provide us with personal information, including contact information, such as name, address, email address, telephone number and the last four digits of your Social Security number.

    Personal information about you may be used to respond to your request for more information about a product or service, for future marketing of services or products, and to provide the products and services offered on the GM Supplier Discount web site.

    Information Security - We take steps to make personal information received from you secure against unauthorized access and use. Personal information submitted on the GM Supplier Discount web site is encrypted during transmission.

    Correcting Your Information and Privacy Inquiries - If you would like to correct your personal information or if you have concerns or questions regarding GM´s privacy practices relating only to the GM Supplier Discount website, please contact us by calling 1-800-960-3375.

    III. Your California Privacy Rights

    2005 Disclosure

    Under California Civil Code Section 1798.83, also known as Senate Bill 27, you are entitled to request and receive, free of charge, a copy of GM's California Information Sharing Disclosure Notice for the previous calendar year. You may print this page, or call 1-866-MYPRIVACY (1-866-697-7482) to request a copy.

    California Information-Sharing Disclosure

    This Information-Sharing Disclosure Notice reflects the information sharing practices of GM during the previous calendar year with third parties for their own commercial marketing purposes. You will notice that the "third parties" listed in this notice are General Motors affiliates. These affiliates are listed as "third parties" because, under Senate Bill 27, any business that is a separate legal entity must be listed as a "third party."

    GM did not share your personal information with non-affiliated third parties for their independent commercial marketing use without your permission.

    GM may have shared the following categories of information with the affiliates listed below so they could use it to offer you other valuable products and services as part of the GM family of companies:
        -   Contact information (including name, address, city, state, zip code, phone number and email address)
        -   Vehicle purchase information (including VIN, make, model, model year, selling dealer, purchase date)
        -   Other non-credit related marketing profile information (including information you may have provided when expressing interest in, or during your purchase of, our products or services)

    Our GM affiliates who may have received your information are as follows:

    GMAC Bank
    3710 Kennett Pike
    Greenville, DE 19807

    GMAC Insurance
    Personal Lines Group
    13736 Riverport Drive,
    Suite 700
    Maryland Heights, MO 63043

    GMAC Insurance
    Specialty Markets & Products
    GM Motor Club, Inc./GM Protection Plan
    P.O. Box 3580
    Southfield, MI 48037-3580

    GMAC Mortgage Corporation
    100 Witmer Road
    Horsham, PA 19044

    OnStar
    400 Renaissance Center
    P.O. Box 400
    Detroit, MI 48265-4000

    Saab Financial Services Corp.
    Customer Service Center
    P.O. Box 7101
    Little Rock, AR 72223-7101
    (888) 594-SAAB (7222)

    For the full GM Privacy Statement, click here.

    IV. Frequently Asked Questions

    Q1:   What are "GM affiliates"?
    A:  As used in this privacy statement, GM affiliates are companies that are owned or controlled by GM. Some examples include Saturn, Saab, GMAC, and OnStar.
     
    Q2:  What is an example of a supplier that provides services to GM?
    A:  Suppliers are companies that provide services on GM's behalf, such as mailing you a brochure you request.
     
    Q3:  What is an example of a GM business partner?
    A:  By business partners, we mean independent companies that conduct joint marketing programs with GM. An example is HSBC USA, which administers the GM Card and GM Extended Family Card. Another example is XM Radio.
     
    Q4:  What do you mean when you say "independent use" or that you will ask for my permission before sharing my information?
    A:  By independent use, we mean for purposes unrelated to GM's and GM affiliates' products and services. For example, if you attend a Buick golf event and the co-sponsor of that event would like to receive the information from the registration form you filled out, you will be asked for your permission on the registration form.
     
    Q5:  What do dealers do with my personal information?
    A:  GM dealers may use your personal information to contact you about your interest in GM products and services and to provide you with information about upcoming events and vehicle incentives. For questions about your dealer's specific privacy practices, please contact your dealer directly.
     
    Q6:  If I opt out of receiving communications from my dealer, will I still receive communications from GM?
    A:  Yes, you may continue to receive communications from us. GM and GM dealers are separate legal entities with their own privacy practices. If you don't want to receive marketing messages from GM regarding our vehicles, you should call 1-866-myprivacy (1-866-697-7482).
     
    Q7:  Will you use my personal information to send me emails?
    A:  Yes, we may. You can access our privacy statement from the gm.com web site and opt-out of unsolicited marketing emails. If you have subscribed to a particular email newsletter or other communication (e.g., My GMLINK Service Reminders, etc.), you should follow the instructions in the email or on their web site to unsubscribe. You must contact your dealer separately.
     
    Q8:  How do I opt out of receiving unsolicited marketing communications from GM or change my opt-out preferences?
    A:  If you do not want to receive unsolicited marketing communications from GM or GM business units, please visit our Consumer Preference System web site. This will allow you to opt out of telephone and email communications and/or to change previously submitted opt-out preferences. You can also call 1-866-myprivacy (1-866-697-7482) to opt out of direct mail communications, as well as telephone and email communications, and/or to change previously submitted opt-out preferences.
     
    Q9:  How long will my opt-out preferences last?
    A:  Your GM telephone opt-out preferences will expire five (5) years from the date you submit them. At this time your email opt-out preferences will not expire. You can change or update your opt-out preferences by clicking here.
     
    Q10:  How will you obtain my permission to disclose information about me to a third party?
    A:  An example is information you provide in a BRC (Business Reply Card). We identify the third party on the card and ask for your permission to share that data with them.
     
    Q11:  Does my vehicle have a black box to record data?
    A:  GM vehicles, like other modern motor vehicles, have a number of sophisticated computer systems that monitor and control several aspects of the vehicle's performance. GM vehicles use on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for air bag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR).
     
    Q12:  Does my vehicle have an RFID feature that transmits my personal data?
    A:  No, many GM vehicles contain sensing and transmitting devices using the same type of radio frequency transmission technology used in RFIDs that can contain personal information. These devices are used to perform functions such as checking tire pressure. The devices do not store or transmit personal data.